This Privacy Policy regulates the treatment of the personal data of “Users” and / or “Customers“, collected in connection with the use of Website The Gallery Residence https://www.thegalleryresidence.pt, hereinafter referred to only as “Website ”, By UREUROPE WORLD – MANAGEMENT AND PROMOTION OF RESIDENCES UNIVERSITÁRIAS, LDA., Headquartered at Rua Calouste Gulbenkian, nº 52, 1 SL1, Porto, registered at the Commercial Registry Office under the single registration number and legal person 510461131, member from the same group of companies belonging to the U-World universe and which, from now on, is simply called “U-World”, as the entity responsible for processing.

The U-World seeks to ensure respect for the privacy of its Customers and compliance with the legal obligations applicable in this matter. Thus, the U-World guarantees the Users of this Website respect for their privacy, adopting the necessary measures to protect their personal data.

Using our Website, filling out our forms and providing your data, directly or indirectly, implies knowing and accepting the conditions of this Privacy and Cookies Policy, which is set out in the “Terms of Use and Privacy and Cookies Policy”, available at www.thegalleryresidence.pt/en/politica-de-privacidade and any other specific terms, policies and conditions related to any contracted and / or subscribed services.

 WE ALERT that when providing your personal data, the User is authorizing the collection, treatment, use and disclosure of them in accordance with the rules defined here.

 In the points identified below, you can find detailed information regarding the U-World Privacy Policy:

1. What is personal data?
Personal data is any information relating to an identified or identifiable natural person. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, telephone number, location data, identifiers electronically (E-mail ), an IP address (internet protocol); connection testimonies (cookies) or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. What types of data do we collect and for what purposes?
U-World collects the following data provided by the User on the Website for:

     a) Gestão e processamento de pedidos de contato, informação, esclarecimentos: o nome, apelido, endereço eletrónico (email) e telefone; 

b) Your registration on The Gallery Residence Site for the purpose of receiving newsletters: name, surname, email address (email);

c) Applications / Interviews and Service request / purchase order processing:

c.1. Students: name, surname, date of birth, nationality, gender, full address of origin, electronic address (email), phone / mobile number; identification document (citizen card or identity card or passport), tax identification number, educational institution, school year, study area, student number at the educational institution;

c.2. Teachers: name, surname, nationality, date of birth, gender, full address of origin, email address, telephone / mobile phone, identification document (citizen card or identity card or passport), tax identification number, educational institution and respective area to which he belongs, years of profession as a teacher and teaching code;

c.3. Researchers: name, surname, nationality, date of birth, gender, full address of origin, email address, telephone / cell phone, identification document (citizen card or identity card or passport) tax identification number, research institution and research area.

d) Security, protection and viewing of the website www.thegalleryresidence.pt and its subdomains: your IP address (Internet Protocol address), browser, operating system, language. The information of the date and page visited are collected and stored automatically by our server, whenever you browse our website.

The data collected are indispensable for the pursuit of the aforementioned purposes, which is why they are mandatory, under penalty of not being able to proceed with your request for contact, providing information and / or clarifications, your registration on the site, your application and / or processing your reservation and / or service request.

Upon the consent of the User, the respective data may also be processed for the purposes of sending promotional and marketing communications, as well as the identification of potential consumption preferences, including the definition of profiles aimed at the elaboration of customized marketing actions, service personalized presence, optimization of the range of information available online and navigation on the website.

3. User Rights
Under the terms of the applicable legislation, the User – data holder, is guaranteed at all times, the right to obtain from U-World, confirmation about his personal data that is being processed, access to the personal data that he is told respect, as well as their rectification, elimination and limitation of their treatment, the portability of their data or oppose their treatment, as best characterized in the table below:

  In order to exercise any of the above rights, the User must fill in and submit the form available at https://thegalleryresidence.pt/formulario-rgpd-exerciciodedireitos, or by written and signed request to be sent to the e-mail address rgpd@u-world.pt, from the same e-mail address indicated by the User for his/her registration on the Website and/or for the purpose of receiving a newsletter, his/her application and/or request for reservation or services.

The provisions above are applicable, with the necessary adaptations, to the exercise of rights, by the holder of parental responsibilities or guardian, in the name and on behalf of data subjects who are under 16 years old or incapable.

4.Conservation of personal data
The data will be stored and preserved only for the appropriate period and to the extent necessary for the purposes for which it was collected and the fulfillment of legally established obligations, unless the data subject has the right to object, right to erase or if you withdraw consent.

The personal data collected for requests for information and / or clarifications will be eliminated after completion of the process of providing information and / or clarifications.

The personal data collected for your registration on The Gallery Residence Site and / or for application and / or processing of reservation request and conclusion of the accommodation contract will be stored as long as the User / Client does not request the cancellation of the respective registration and / or the cancellation of reservation and / or provision of services and / or sending of newsletters.

The personal data collected for website security and protection will be stored for one month, counted from the last access to the website by the Users / Client.

If the Customer cancels its registration or withdraws consent, the data will be deleted by U-World within one month after the customer expresses its intention to cancel it. In this case, U-World will keep only transaction data for tax purposes, for the period provided for in the Law.

5. Recipients of the Data
U-World transmits the personal data of the Clients to the Tax Authority and to other entities that need to receive them due to legal obligations or to fulfill the accommodation / service contract, if concluded between the parties.

U-World clarifies that the User’s personal data may also be communicated to third parties when the respective transmission is made within the scope of fulfilling a legal obligation and / or fulfilling the accommodation / service contract, as well as that of a deliberation of the National Data Protection Commission or other relevant control entity, or of a court order, as well as when the communication is carried out to protect the vital interests of Users or any other legitimate purpose of U-World or from third parties envisaged in the law.

6. Complaints
Without prejudice to any other means of administrative or judicial appeal, the User is entitled to lodge a complaint with the National Data Protection Commission or other competent supervisory authority under the law, if he considers that the processing of his data by U -World violates the legal regime in force at all times.

7. Questions and suggestions
The User will be able to contact U-World about all issues related to the processing of his personal data and the exercise of the rights conferred to him by the applicable legislation and, in particular, referred to in this Policy, through the electronic address rgpd@thegalleryresidence.pt

8. Links to Third Party Sites
The Gallery Residence Site may have links to other websites, which may contain useful information / tools for its Users. The U-World is not responsible, approves or in any way supports or subscribes to the content of these sites, or the websites linked to or referred to in them

Thus, if the User visits another website, redirected from our Site The Gallery Residence, even if it is owned by any other company in the U-World universe, he should be aware of the respective privacy policy.

U-World is not responsible for damage resulting from viruses or harmful computer programs that may infect the User’s computer or network, or other assets, due to access by third parties.

This privacy statement applies only to information collected on The Gallery Residence Website.

9. Security measures
U-World develops its best efforts to protect Users’ personal data against unauthorized access. For this purpose, it uses security systems, rules and other procedures, in order to guarantee the protection of personal data, as well as to prevent unauthorized access to data, improper use, its disclosure, loss or destruction.

It is, however, the Users’ responsibility to ensure and ensure that the devices and equipment used to access the Site are adequately protected against harmful software, computer viruses and worms.

In addition, the User should be aware that, without the adoption of adequate security measures (for example, the secure configuration of the navigation program, updated antivirus software, security barrier software and the non-use of software of doubtful origin), the risk of personal data and passwords being accessed by third parties, without authorization to do so, is heightened.

It should also be noted that, whenever data collection is carried out on open networks, such as the Internet, your data may circulate without security conditions, with the risk of being seen and used by unauthorized third parties. 

 10. Cookies
U-WORLD collects data through the use of cookies. This data is used for various functions, such as recording the user’s language, collecting statistical data on the pages visited. The data collected for statistical treatment is not considered personal data since the information collected is anonymized before being sent for storage and treatment in Google Analytics. See more information about Cookies in the following chapter on Cookies Policy.

When the User accesses the Site, small files called cookies can also be installed on his computer or mobile device, also known as connection testimonials. The use of cookies is a standard practice on most websites. In order to provide its Users with a better browsing experience and update the Site with relevant functions, U-World uses cookies.

 1. Cookies used on The Gallery Residence Site and their functions 

2. Disable, Block or Delete Cookies
Any browser or browser (a program that allows browsing over the internet) allows the respective User to accept, refuse or delete cookies, namely through the configuration of the browser options installed on the computer or mobile device.

Keep in mind, however, that deactivating cookies can partially or totally affect your browsing experience on the Site.

For further clarification of any doubts and information about cookies and how to manage your settings for the various browser providers (browsers), you can access www.allaboutcookies.org

3. Analytics
The Site uses Google Analytics and Google TAG Manager, anonymized form, to collect statistical data from its pages (for example: time on pages, number of website visitors, bounce rate) with this data we intend to improve the website content.

The anonymised data collected is stored for a period of 14 months.

For the purpose of ensuring full compliance with the GDPR standards, “Google Analytics cookies” will only be installed on the computer or mobile device, if the User allows it to do so.

If the use of cookies belonging to Google Analytics is accepted, the User may subsequently uninstall them through the configuration of his browser, or by installing the Google Analytics deactivation supplement available at https://tools.google.com/dlpage/gaoptout?hl=pt

 4. Changes to the Privacy and Cookie Policy
U-World reserves the right, at any time, to make changes or updates to this Privacy and Cookies Policy, which changes will be duly updated on our Site. We suggest that you consult it regularly to be aware of any changes.